Frequently Asked Questions

SERVICES

  • Does Furniture Hub offer interior design services?

    Yes. Our interior design team provides end-to-end services for homes and offices - including on-site measurement, 2D & 3D design, space planning, furniture selection, and project management from design to installation.

  • Is furniture assembly included with delivery?

    Yes. Free on-site assembly is provided for all furniture purchased from Furniture Hub within the Kathmandu Valley. Our delivery and assembly team handles everything on arrival.

  • Do you offer furniture exchange services?

    No, we don’t exchange old furniture products with the new ones.

  • Do you offer repair and re-upholstery services?

    Yes. Our craftsmen at Balaju provide repair and re-upholstery services to restore old sofas, chairs, and other upholstered furniture. Contact us to describe your piece and get an assessment.

  • Can Furniture Hub furnish restaurants, hotels, and event spaces?

    Yes. We supply furniture for commercial spaces including restaurants, cafes, hotels, resorts, and event venues across Nepal. We have been the official furniture partner for events including KIMFF, Celebrity Kitchen Nepal, and Poet Idol Season 2.

  • How do I contact Furniture Hub for a custom quote?

    Visit our showroom at Chappal Karkhana Chowk, Kathmandu, call or chat with us directly 977-9801881999, 9801881998 (WhatsApp, Viber) or mail us at info@furniturehub.com.np. Our sales team typically responds within 1 business day.

MATTRESS

  • What types of mattresses does Furniture Hub sell?

    We offer branded mattresses from King Koil, Sleepwell alongside Nepali mattress brand Chirag with varieties of orthopedic mattresses, memory foam mattresses, pocket spring mattresses, and high-density foam mattresses to suit different sleep preferences and budgets.

  • What is the price of a mattress in Nepal?

    Mattress prices at Furniture Hub start from approximately NPR 8,000 for a high-density foam single mattress. Spring mattresses start from NPR 15,000. Memory foam and orthopaedic mattresses range from NPR 25,000 to NPR 90,000+. Premium branded mattresses (King Koil, Sleepwell) are priced from NPR 21,000 to NPR 1,70,000 as per the mattress model.

  • Do mattresses from Furniture Hub come with a warranty?

    Yes. All mattresses from King Koil, Sleepwell and Chirag come with a manufacturer's warranty of up to 10 years on select models, covering sagging and structural defects.

  • Can I try a mattress before buying?

    Yes. We strongly encourage you to visit our Kathmandu showroom at Chappal Karkhana Chowk to test different dummy mattress types and firmness levels before purchasing.

  • Which mattress is best for back pain?

    Orthopedic and memory foam mattresses from Sleepwell and King Koil brand are the most recommended for back pain sufferers. They provide targeted spinal support and pressure point relief. Visit our website to explore wide range of mattress along with their size, price, features or visit our showroom in Chappal Karkhana Chowk for a personalized recommendation.

  • Do you deliver mattresses across Nepal?

    Yes. Mattresses are delivered across the Kathmandu Valley within 3–5 business days and to other major cities in Nepal with scheduled delivery. Contact us for delivery details to your area.

  • How often should I replace my mattress?

    Most mattresses should be replaced every 10+ years under normal use. Signs it is time to replace: you wake up with back or neck pain that goes away during the day, you can feel the springs, the mattress sags visibly in the middle, or you sleep better in hotels or other beds than at home. Memory foam mattresses tend to last 12+ years; spring mattresses 10+ years.

OUTDOOR

  • Is Furniture Hub's outdoor furniture weather-resistant?

    Yes. Our outdoor collection uses UV-resistant rattan, rust-proof aluminium frames, and treated wood specifically designed to withstand Nepal's diverse weather conditions including monsoon rain and strong sunlight.

  • How do I maintain wooden outdoor furniture?

    Wipe down regularly with a dry cloth and apply a protective wood sealant every 6–12 months to maintain the wood's color and protect it from moisture and UV exposure.

  • Do your outdoor chairs include waterproof cushions?

    Yes. Our outdoor seating collections come with cushions made from water-resistant and UV-protected fabrics designed for extended outdoor use.

  • What outdoor furniture sets do you offer?

    We offer outdoor dining sets, balcony seating sets, garden lounge chairs, sun loungers, and outdoor sofa sets - suitable for rooftops, gardens, restaurants, and hotel outdoor spaces.

  • Can outdoor furniture be used on rooftops in Kathmandu

    Yes. Our outdoor range is well-suited to Kathmandu rooftop setups. We recommend UV-resistant rattan or aluminium sets for rooftop use due to their resistance to sun and rain exposure.

general

  • Do you offer custom curtain tailoring?

    Yes. We provide custom curtain tailoring - choose the fabric, style, lining, and exact dimensions and our team stitches them to fit your windows perfectly.

  • What is Furniture Hub and how long have you been in business?
    Furniture Hub is Nepal's largest furniture manufacturer and retailer, founded by Lokendra Badu and Rajendra Badu. We began our online presence in 2014 and were officially registered in April 2016. Our factory at Balaju Industrial Area uses European-standard automated machinery alongside skilled Nepali craftsmen to manufacture furniture sold directly to customers - no middleman markup. 
  • What are your showroom opening hours?
    Our showroom at Chappal Karkhana Chowk, Kathmandu is open Everyday from Sunday to Saturday, 10:00 AM to 7:00 PM. For holiday schedules,check our Facebook page or call us directly.
  • Do you have a physical store?
    Yes. Our main showroom is at Chappal Karkhana Chowk, Kathmandu, where you can browse our full furniture collection across all categories. Our manufacturing factory is at Balaju Industrial Area, Kathmandu. Factory visits can be arranged for bulk and corporate clients.
  • Do you have a mobile app?
    Yes. The Furniture Hub app is available on both Google Play Store (Android) and Apple App Store (iOS). You can browse all products, place orders, track deliveries, and contact us through the app. Search 'Furniture Hub Nepal' on your app store to download.
  • Do you offer customization and interior design services?
    Yes. Since we manufacture in-house at Balaju, we offer full customization on most products - dimensions, fabric, colour, and finish. Our interior design team also provides end-to-end services including on-site measurement, space planning, 2D plans, 3D visualisations, furniture selection, and installation for homes and offices across Nepal
  • Do you handle bulk or corporate orders?
    Yes. We supply bulk furniture for corporate offices, hotels, restaurants, schools, and institutions across Nepal. Custom sizing, finishes, and branding options are available. We have been the official furniture partner for events including KIMFF, Celebrity Kitchen Nepal, and Poet Idol Season 2. We did full interior with custom furniture for Prime Minister's Office and Residence, MOEWRI, Geta Medical College, Gyan Sanskar International School, Shahenshah Hotel, multiple Hotel in Nagarkot and Dhulikhel. Contact our sales team for a tailored quote.
  • Do you provide installation services?
    Yes. Free on-site assembly and installation is provided for all furniture purchased from Furniture Hub within the Kathmandu Valley. Our trained team handles everything on delivery day.
  • What are your delivery charges?
    Delivery within the Kathmandu Valley is free for most orders. For deliveries outside the Valley - including Pokhara, Chitwan, Butwal, Biratnagar, and other cities - charges vary by distance and order size. Exact charges are shown at checkout or contact us for a quote.
  • Do you deliver furniture outside Kathmandu?
    Yes. We deliver across Nepal including Pokhara, Chitwan, Butwal, Biratnagar, Birgunj, and other major cities. Delivery timelines and charges vary by location - check at checkout or contact us directly through mail or call.
  • Do your products come with a warranty?
    Yes. All Furniture Hub furniture carries a 1-year manufacturer's warranty covering structural defects and frame integrity. Premium mattresses carry up to a 5-year warranty. As a direct manufacturer, all warranty claims are handled in-house at our Kathmandu facility - no third-party service centre.
  • What is the exchange notice period?
    Exchange requests must be made within 7 days of receiving your order. The product must be in its original, undamaged condition with all original packaging. Custom-made and clearance items are not eligible for exchange.
  • Is there a return or refund policy?
    Furniture Hub offers exchanges but does not provide cash refunds on sold goods. If a product arrives damaged or defective, we arrange return and replacement at no cost to you. For all other cases, exchanges are accepted within 7 days in original condition.
  • Do you offer after-sales support?

    Yes. We provide after-sales service for adjustments, repairs, and general maintenance whenever needed.

  • What happens if my product is damaged during delivery?

    If any damage occurs during delivery, we repair or replace the item at no extra cost to you.

FURNISHING

  • Do you sell blackout curtains in Nepal?

     Yes. We offer premium blackout curtains that block up to 99% of sunlight, ideal for bedrooms, home theatres, and shift workers who sleep during the day.

  • What cushion and throw options do you offer?

    We stock a wide range of cushion covers and throws in various textures, prints, and colors designed to coordinate with our sofa and bedroom collections.

  • Can I buy curtains and cushions online from Furniture Hub?

    Yes. Our full furnishings range is available at furniturehub.com.np with delivery across Nepal.

KIDS ROOM

  • Is Furniture Hub's kids' furniture safe?

    Yes. All our kids' room furniture is manufactured with rounded edges, sturdy joinery, and finished with non-toxic, lead-free paints and coatings - safe for children of all ages.

  • Do you offer bunk beds with storage in Nepal?

    Yes. We offer several bunk bed designs with built-in drawers, shelves, and trundle bed options to maximise space in children's bedrooms.

  • What is the price of a bunk bed in Nepal?

    Bunk beds at Furniture Hub start from approximately NPR 55,000 for a basic two-tier single bunk and go up to NPR 90,000+ for a premium bunk bed with built-in drawers, shelves, and study desk. Custom-themed bunk beds are priced on request.

  • Can I order custom-themed furniture for my child's room?

    Yes. Since we manufacture in-house at our Balaju factory, we can create custom-themed beds, wardrobes, and study desks based on your child's favorite colors, themes, or characters.

  • What age groups is your kids' furniture suitable for?

    Our kids' range covers toddlers through to teenagers - including toddler beds with safety rails, bunk beds for school-age children, and study desk and chair sets for teenagers and students.

  • Do you sell kids' study tables with chairs?

    Yes. We offer height-appropriate study tables and chairs designed for children, with ergonomic support to encourage good posture during long study hours.

STUDY & OFFICE

  • What is the price of office furniture in Nepal?

    Office chairs at Furniture Hub start from NPR 5,500 for a basic mesh chair and go up to NPR 50,000+ for a premium ergonomic executive chair. Office desks start from NPR 16,000 for a compact study table and go up to NPR 60,000+ for a large L-shaped executive desk with integrated storage.

  • Do you provide ergonomic office chairs in Nepal?

    Yes. We stock a wide range of ergonomic office chairs with adjustable lumbar support, armrests, and seat height - suitable for home offices, corporate spaces, and student study setups across Nepal. Price range starts from NPR. 5,500 to 36,500 depending upon the chair design and model.

  • Can Furniture Hub furnish an entire corporate office?

    Yes. We offer bulk purchasing and custom office design services for corporate clients across Nepal. This includes executive desks, workstations, conference tables, ergonomic chairs, storage units, and reception furniture. Contact our sales team for a custom quote.

  • Do your office desk and study tables have built-in cable management?

    Yes. Many of our modern study tables and office desks feature integrated cable management systems and grommet holes to keep your workspace tidy.

  • What types of office desks does Furniture Hub offer?

    We manufacture executive desks, L-shaped workstations, height-adjustable desks, manager tables, and compact student study tables - all available with customization options.

  • Do you offer office furniture for schools and institutions?

    Yes. We supply furniture for office, schools, colleges, hospitals, and institutions across Nepal including classroom desks, library shelving, staff room furniture, and reception counters. Bulk pricing is available.

LIVING

  • Do you sell complete living room furniture sets?

    Yes. We offer curated living room packages that include a sofa, coffee table, and TV unit at a bundled price. Custom configurations are also available.

  • What types of TV units does Furniture Hub manufacture?

    We manufacture wall-mounted floating TV panels, minimalist TV cabinets, and large entertainment centre with storage and display shelving - in modern, classic, and carved designs.

  • What size TV unit do I need for my television?

    As a general rule, your TV unit should be at least as wide as your TV. For a 55-inch TV (approximately 123 cm wide), a TV unit of 140–160 cm works well. For a 65-inch TV (approximately 145 cm wide), a unit of 160–180 cm is ideal. For wall-mounted floating panels, we can manufacture to any width you specify. Visit our showroom or WhatsApp us with your TV size for a recommendation.

  • Can I get matching curtains for my living room?

    Yes. Our Furnishing category includes curtains, cushion covers, and throws that are designed to complement our furniture collections.

  • What tea/coffee table options are available?

    We offer round, rectangular, and oval tea/ coffee tables in solid wood, glass-top, marble-top, and epoxy resin designs. Statement epoxy round tables are particularly popular for modern Kathmandu living rooms. Epoxy tables start from approximately NPR 20,000.

  • Does Furniture Hub offer epoxy resin furniture in Nepal?

    Yes. Epoxy resin coffee tables are one of our most distinctive product lines. They are available in multiple sizes, colours, and wood combinations. Prices start from approximately NPR 20,000 for a coffee table. Lead time for custom epoxy pieces is 3-4 weeks.

  • Do you sell bookshelves and display units?

    Yes. We stock and manufacture open bookshelves, closed display cabinets, wall-mounted shelves, and geometric asymmetric shelving units in multiple sizes and finishes.

BEDROOM

  • What furniture is included in Furniture Hub's Bedroom collection?

    Our Bedroom category covers everything you need to furnish a complete room - beds, wardrobes, dressing tables, bedside benches, and bedroom TV units. All pieces are manufactured in-house at our Balaju factory and can be ordered individually or as a matched set.

  • What is the price range for beds at Furniture Hub?

    Beds start from NPR 16,000 for a basic single bed frame and go up to NPR 1,30,000+ for a premium king-size hand-carved royal bed. A double bed with hydraulic storage costs between NPR 60,000 and NPR 75,000. A full bedroom set (bed + side table + dresser) ranges from NPR 1,00,000 to NPR 2,50,000. We also run festive offers during Dashain and Tihar — check furniturehub.com.np or our showroom for current pricing.

  • What bed sizes does Furniture Hub offer?

    We offer single, double, queen, and king-size beds as standard. We can also custom-manufacture beds to your exact dimensions to fit your bedroom perfectly.

  • Are Furniture Hub bed frames made of solid wood?

    Yes. Our wooden bed frames are crafted from premium solid wood including Sisau (Indian Rosewood) and imported hardwoods, manufactured in-house at our Balaju factory for consistent quality and durability. Our modular beds use plywood, with particle board available as a more budget-friendly option.

  • Do you offer storage beds with hydraulic lifts?

    Yes. We offer a range of space-saving storage beds including hydraulic lift beds and beds with built-in sliding drawers - ideal for smaller bedrooms across Kathmandu.

  • Do you sell royal carved beds in Nepal?

    Yes. Hand-carved royal beds are one of our most popular product lines. We manufacture them in-house with intricate wood carving work, available in multiple sizes and fabric headboard options.

  • What is the price range for wardrobes at Furniture Hub?

    Wardrobes start from NPR 25,000 for a basic 2-door modular unit and go up to NPR 1,50,000+ for a premium hand-carved sliding-door wardrobe with mirror panels and internal organizers. Mid-range 3-door wardrobes typically fall between NPR 50,000 and NPR 90,000.

  • Can I get a custom-sized wardrobe to fit my room?

    Yes. We custom-manufacture wardrobes to fit alcoves, sloped ceilings, or specific room dimensions, with options for sliding or hinged doors, mirror fronts, and internal drawer/shelf configurations.

  • Do you make TV units suitable for bedrooms?

    Yes. We manufacture compact bedroom TV units designed for wall-mounted or console-style setups, ranging from NPR 18,000 for a simple console to NPR 60,000+ for a unit with integrated storage and cable management, finished to match your bed and wardrobe.

  • What dressing table options does Furniture Hub offer?

    We offer dressing tables with attached mirrors and stool seating, from NPR 20,000 for a compact single-drawer design to NPR 75,000+ for a premium hand-carved vanity set with multiple drawers and an upholstered stool.

  • Do you sell bedside benches?

    Yes. Our bedside/ottoman benches range from NPR 12,000 for a simple upholstered design to NPR 45,000 for a wooden bench with storage underneath (with hydraulic lift up option) - a practical seating and styling addition at the foot of the bed.

  • Can I get a matching bedroom set - bed, wardrobe, and dressing table?

    Yes. We offer complete bedroom combo sets with bed, wardrobe and dressing table. You can also mix and match individual pieces. Our design team can help you coordinate finishes and styles for a cohesive bedroom look.

  • What mattress size fits a queen or king bed?

    A standard queen bed in Nepal measures 152 x 190 cm (60 x 75 inches). A king bed measures 183 x 190 cm (72 x 75 inches). Always confirm your bed frame dimensions before purchasing a mattress. Furniture Hub stocks mattresses in all standard sizes to fit our bed range.

  • How long does bedroom furniture delivery take in Kathmandu?

    In-stock items are delivered within 2–3 business days within the Kathmandu Valley. Custom beds, wardrobes, and bedroom sets take 14–21 days depending on complexity.

DINING & KITCHEN

  • What is the price of a dining table set in Nepal?
    Dining table sets at Furniture Hub start from NPR 75,000 for a basic 4-seater and go up to NPR 1,20,000 for an 6-seater solid wood set with upholstered chairs. A popular 6-seater Quartz dining set with fabric chairs costs between NPR 75,000 and NPR 1,35,000.
  • What dining table size is right for my room?
    For a dining room of 10 x 12 feet, a 6-seater rectangular table of 160 x 90 cm fits well with space to pull chairs out. For smaller kitchens, a 4-seater table (120 x 75 cm) is more practical. If you entertain frequently, an extendable table - which seats 6 normally and extends to 8 is the most versatile option. Always leave at least 90 cm of clearance around the table for chair movement.
  • How many chairs come with your dining sets?
    We offer dining sets in 4-chair, 6-chair, and 8-chair configurations. Dining tables and chairs are also sold separately so you can mix and match as needed.
  • Are Furniture Hub dining tables heat and scratch-resistant?
    Many of our premium dining tables feature heat-resistant and scratch-resistant finishes, particularly models with marble tops, engineered stone, quartz, Teak or tempered glass surfaces.
  • Can I order custom modular kitchen cabinets?
    Yes. We specialize in modular kitchen design and manufacture. Our team visits your home in Kathmandu for on-site measurements before manufacturing begins, ensuring cabinets fit your kitchen's exact layout and style.
  • What dining table materials does Furniture Hub use?
    We use solid sisau wood, pine wood, marble tops, quartz tops, laminated ply tops, teak wood tops and glass tops depending on the design. All bases and frames are manufactured in-house at our Balaju factory.
  • Do you offer kitchen installation services?
    Yes. Our team handles full modular kitchen installation after manufacturing. This includes fitting cabinets, hinges, handles, and countertops at your home or office in Kathmandu and across Nepal.
  • How long does a modular kitchen take to manufacture and install?
    A standard modular kitchen takes 3–5 weeks from measurement to installation depending on the size and complexity. Our team visits your home first for measurements, then provides a 3D design for your approval followed by laminate, board (MDF, Ply board or HDMR) , hardware, granite before manufacturing begins.

SOFA

  • What is the price of a sofa in Nepal?
    Sofa prices at Furniture Hub start from NPR 12,000 for a basic 1-seater fabric sofa and go up to NPR 45,000 per seat for a premium Royal Hand-carved sofa. The starting price for a fabric sofa is NPR 15,000 per seat, Rexine sofa NPR 12,000 per seat, Wooden Sofa NPR 25,000, Royal Sofa NPR 45,000 per seat. As a direct manufacturer, our prices are typically 20–30% lower than showrooms selling imported furniture brands.
  • What materials are used in Furniture Hub sofas?
    Our sofas are built with solid wood frames manufactured at our Balaju Industrial Area factory, upholstered in premium fabrics, rexine, and genuine Sisau wood options. All frames are structurally tested for durability before leaving the factory.
  • What sofa styles does Furniture Hub offer?
    We manufacture L-shaped sectional sofas, 2-seater and 3-seater sofas, corner sofas, diwan sofas, chesterfield sofas, and sofa-cum-beds. Both modern and traditional in fabric based and wooden carved designs are available.
  • What sofa material is best for Nepal's climate?
    High-grade woven polyester or cotton-blend fabric is the most practical sofa material for Nepal's climate. It breathes in summer, resists humidity during monsoon, and is easy to clean. Leatherette is ideal if you have children or pets and is very easy to wipe clean. Rexine requires conditioning in the dry season to prevent cracking. Avoid velvet in high-humidity rooms as it can absorb moisture and develop odour during monsoon.
  • How do I choose the right sofa size for my living room?
    For standard Kathmandu apartments with a living room of 10–14 feet width, a 3-seater sofa (around 200–220 cm wide) or a compact L-shape (200 x 150 cm) fits comfortably. Always leave at least 45–60 cm of clearance between the sofa and the coffee table or opposite wall. For very compact rooms under 10 feet wide, a 2-seater or loveseat (160–175 cm) works best. Our showroom team can help you plan based on your room measurements.
  • Do you offer custom sofa designs in Nepal?
    Yes. As a Kathmandu-based manufacturer we offer fully customizable sofas - choose your fabric, dimensions, leg finish, and style. Custom sofa orders are delivered across Nepal including Kathmandu Valley, Pokhara, and Chitwan. Custom sofas take a minimum 14 - 21 days.
  • Can I order a sofa in a specific color or fabric?
    Yes. We offer a wide range of fabric colors, textures, and rexine options including water resistant fabrics. Visit our showroom at Chappal Karkhana Chowk or browse our online catalogue to choose your preferred finish.
  • How long does sofa delivery take in Kathmandu?
    Standard sofas available in stock are delivered within 2-3 business days within the Kathmandu Valley. Custom sofa orders typically take 14–21 days to manufacture and deliver.
  • Do Furniture Hub sofas come with a warranty?
    Yes. All our sofas carry a 1-year manufacturer's warranty covering the frame and structural defects. As a direct manufacturer, all warranty claims are handled in-house at our Kathmandu facility.

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